As salespeople, we’re familiar with a wide range of sales objections. It’s generally understood that not every prospect will be ready to buy …
Do you know how each of your sales reps performs individually and what they bring to the team? Your team’s performance reflects on you personally as a …
As we spend more time in digital spaces and more workplaces move to remote or hybrid models for employees, our communication styles are changing too. …
Few businesses are blind to the importance of technology for their success and survival. We all know the tale of Kodak, the most prominent photography …
How do you tell a bad lead from a viable sales prospect? If you root out the people who aren’t right for your product or aren’t in a buying position …
On average, it takes up to 10 months for a new sales rep to be productive. So if you’re not a sales veteran with years under your belt and impeccable …
Are you throwing away hot leads with your mediocre voicemail greeting? Between 22% and 36% of customers state their preferred sales communication …
There are hundreds of sales metrics that you can track, but tracking only a couple of key metrics will provide a rough estimate of how well a business …
Salespeople have the highest employee turnover rates compared to any other industry. Three times higher, in fact. And while sales hires are easy to …
Improve the productivity of your call center, and your business can skyrocket. Even just a few percentage point improvements in key performance …
Customer service has changed considerably in the past decade. Businesses that deliver engaging customer experiences reap the rewards of loyalty, …
If you’ve always performed sales in a B2C (business-to-consumer) environment, you could be forgiven for thinking that transitioning to a B2B …