Automation Software When most people think of scaling a business or team, they think of it in terms of hiring and training new employees. However, …
What the FCC’s STIR/SHAKEN Means For Your Sales Team Over the past few years, the number of illegal and often fraudulent robocalls has continued to …
Some might think that inside sales and telemarketing are two words for the same job. While both are customer-based sales techniques, each has its own …
As a sales rep you’re always seeking a way to enhance and improve your ability to connect, engage, and ultimately close deals with customers. This …
Even the most accomplished salesperson needs some advice every now and then. Gathering pearls of wisdom from the most accomplished in your field is …
As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial that a sales team is finely tuned to be as effective and …
The P’s of Sales: Skills all Sales Teams should hone As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial …
When tracking important metrics in sales calls, Average Call Duration (ACD) should be at the top of your list. Optimizing your ACD is a surefire way …
Working from home may seem like a dream come true, but quite often, doing so requires a whole new mindset of discipline. This is especially true if …
Your reps can only do so much on their own. Cold calling, endless emails, unqualified leads that only wastes time—relying on outdated resources slows …
Working From Home in 2020 At first glance, working from home seems like the holy grail of perks. Roll out of bed and you’re ready to …
The importance of calling your prospects can’t be overstated. It’s a surefire way to find out their needs and close deals. How important exactly? For …
When you’re trying to build a business, there are two ways that you can build your audience of customers. First, with inbound techniques, you …
Today, most inside sales contacts are handled remotely. This type of sales involves high-touch work over the phone and via email. Since your team …
For Your Customers By partnering with Kixie, you can give customers the power of: Voice & SMS Automation The ability to Automatically send SMS …
The Ultimate Guide to Regulations Governing Telemarketing Activities INTRODUCTION If you own a small business, you know how much work goes into making …
Local, Toll-Free and Out-of-State Calls: Which Gets Answered Most Let’s face it, most of us tend to ignore an unknown toll-free number, because …
How Combining Gamification With CRM Can Change Everything Customer relationship management (CRM) strategies are utilized to gather data that helps …
Top 4 Benefits of Selling Over the Phone There are many ways to sell products and services to consumers today, and, thanks to the development of the …
6 Easy Tips To Increase Productivity in Your Call Center A study conducted by the team at American Express, 78 percent of the consumers polled claimed …
Sales Leaderboard Whether you aim to motivate your team or want a way to show daily sales metrics, Kixie’s enterprise plan seamlessly links the …
As they say, “It is not about the destination, but rather the journey that is important.” While normally ascribed to a Zen-like journey to …
Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst your sales reps, so they have a sense of being …
LeadShare: Automatic Lead Distribution | Kixie Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst …
Kixie’s Enterprise plan really takes your sales dialer to the next level. For Enterprise plan users, the ability to leverage local presence …
The Ultimate Sales Dialer: Kixie’s Enterprise Plan Features Kixie’s Enterprise plan really takes your sales dialer to the next level. For …
How to Setup and Manage Your Kixie Phone System (virtual receptionist, ring groups, user callflows) In this quick video, we will show you how you can …
Kixie Users: How to Manage Your Direct Line'’s Settings The video below is a quick tutorial on how to manage your direct line’s settings, …
Want to become sales manager of the year? What about most improved? With the Kixie Dashboard’s Call Reporting and Call History features, it is …
How easy is it to add a new user? Ridiculously easy :) Watch this quick video tutorial.
Let’s face it..humans are competitive creatures. Currently, many of you may be watching the Olympic games – the pinnacle of human competition. In …
In the world of sales, it is all about connections… A connection is not leaving a voicemail or leaving a message with a receptionist. It is …
You’ve undoubtedly heard “Sales is a numbers game.” There is no denying that the phrase is true. The more you put yourself out …
4 tips for sales game tape review If you are a sports fan or married to one or maybe even just friends with one, you’ve heard the phrase …
Know exactly who is calling you… before you answer Johnny Nash had to wait for the rain to subside before he could see clearly, but we here at …
“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity” –Charles Mingus Type “how to make …
If you are a salesperson then you know how important it is to get on the phone with your customers or meet them in person. This is most true when you …